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State Farm iPhone Insurance a good thing

by Ava on August 3, 2010

Both State Farm Insurance and Apple have hit the mark in pleasing motorists who own iPhones.   State Farm Insurance has just introduced easy access to its online systems for vehicle owners who have availed of its insurance coverage.   Using an app that is especially created for the insurance firm and iPhone users, motorists can immediately connect with the insurance company’s representatives for queries regarding the implementation of their coverage.  Policy holders who also happen to own iPhones have lauded this recent development.  Many of them have expressed appreciation to the State Farm’s efforts of making their services accessible anytime of the day and anywhere within the country.

By using the iPhone insurance State Farm app, policy holder can immediately submit a claim by just filling up a claims form through touching the screen.  This means that he does not have to go to a PC and contact the insurance company online.  Since it is almost always necessary for pictures about the vehicle damage and the accident situation be submitted along with the insurance claim, the policy holder only has to photograph his car and scene of the mishap using his iPhone camera.  The pictures can be submitted also by using the same smartphone. 

The capability for creating and sending sketches of the accident investigation is also another feature that motorists find very useful. The iPhone can be used in documenting the statements of the accident’s witness as well as in describing the scene of the accident itself.  This allows State Farm to hasten its process in determining whether the claim is valid and eligible for a fund releases.  Relevant information pertaining to the identity, vehicle, and insurance coverage of other parties involved in the accident can also be submitted using the State Farm app on the iPhone.

State Farm executives boast that getting information about the status of insurance and of accounts in their banks has been made easy with the new app for iPhones.  The My Insurance Card, a feature in the app, allows the policy holder to get information about his coverage even without his insurance card.  The policy holder can also use the app in checking his balance in the State Farm Bank or in the Mutual Fund account.  There are instances when the policy holder urgently needs the presence or the advice of an insurance agent.  The iPhone app allows the user to connect with an agent within a matter of minutes only.  The app automatically links the user to the agent nearest to the scene of the accident or to the policy holder’s home.  Related to this function is also the capability of the app to provide the location of a State Farm authorized service and repair shop.

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